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Success
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
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Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Learn
Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Resources
Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
- Velocity
- Strategy
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Solutions
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Stages
Following a rigorous methodology is key to delivering customer satisfaction and expanding analytics use cases across the business.
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More
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Success
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
-
Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
-
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and moreOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Learn
Rich resources to help you leverage full capabilities of our productsRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
-
Resources
Library of content to help you leverage the best of Informatica productsMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
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Success
PLAN
Data Governance & Privacy
Plan
The Planning phase for business involves initially assessing where your organization is at from a maturity perspective. Do you have appropriate leadership in place, and do have sponsorship and resources allocated? It’s valuable to have a maturity workshop to determine your capabilities from an overall governance perspective, while also evaluating your technology capability to support governance. This will give you an initial roadmap identifying the key areas of focus as the rollout continues.
We must also capture a clear definition of the Business Objectives for governance. These may be targeting a specific business area or use case, such as “Improve customer satisfaction” or “Comply with new Privacy laws”. In other instances, companies look at a particular Domain or Business Area like Customer Service or Compliance as a means to put boundaries around a well-defined pilot use case. This business use case is critical for driving adoption and acceptance of the governance strategy and technology.
The Use Case then helps to define more focused requirements for answering key scoping questions to be used in the Implementation phase, such as Stewards and the Glossaries and Taxonomies that will be in first use. The Planning phase is also where Metrics and Measures of Success are defined for the program; these must be communicated and then measured throughout the process.
Technical Planning involves several key components that can be accomplished in parallel. We will need to understand the target environment’s architecture, understanding not only where Informatica products will operating, but how they will interface with existing data driven applications. This will include platforming and on-prem / off-prem strategies as well as the security model and overall topology of the combined platform.
This phase also includes the creation of operational runbooks that guide operation, troubleshooting, and sizing of the application as they expand in usage over time.