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Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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- Velocity
- Strategy
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Solutions
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Stages
Following a rigorous methodology is key to delivering customer satisfaction and expanding analytics use cases across the business.
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Success
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
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Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and moreOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Learn
Rich resources to help you leverage full capabilities of our productsRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Resources
Library of content to help you leverage the best of Informatica productsMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
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Success
MONITOR
Data Governance & Privacy
After implementation, the systems are deployed and Stewards are realizing the value of the enhanced insight, visibility, and streamlined processes. The Monitoring aspect of the governance program is critical to keep data fresh and ensure that stewards are active and engaged.
Key activities in this space will include active monitoring of the metrics captured in the Planning stage. For example, how many Stewards are active in the platform and is that a growing number? Are common processes and activities being executed efficiently and is the quality of data improving?
When Axon is implemented as the Governance dashboard, Informatica recommends either using the Dashboard and Widget capabilities or developing custom reports with key measures to monitor successful rollout.
Examples of common processes typically executed in Data Governance programs include:
- New Steward onboarding
- New System onboarding
- System retirement
- Conflict Resolution
- Regulatory Review
This is only a subset, each organization will have its own additional processes that will leverage the governance program. Documenting these, assigning appropriate Data Owners and Stewards across the processes, and assigning SLAs for efficient operation is critical.
As the organization grows the program, scope can be broadened the user base increased. With this will come considerations and adaption for technical scalability and growth; establishing repeatable techniques for assessing performance and addressing user adoption and enablement will be critical to maintain growth.