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Success
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
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Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and moreOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Learn
Rich resources to help you leverage full capabilities of our productsRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
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Roles
Production Supervisor
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Last Updated Date May 25, 2021
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The Production Supervisor has operational oversight for the production environment and the daily execution of data integration processes and operations. Responsibilities include training and supervision of system operators, review of execution statistics, managing the scheduling for upgrades to the systems and application software as well as the release of new and upgraded data integration processes.
Responsibilities
- Manages the daily execution of data management processes in the production environment
- Trains and supervises the work of system operators
- Reviews and audits execution logs and statistics and escalates issues appropriately
- Schedules the release of new processes and components
- Schedules upgrades to the systems and application software as needed
- Manages impact analysis of cloud system upgrades for potential impact on system behavior
- Ensures that work instructions are followed
- Monitors data integration processes for performance
- Monitors data integration components to ensure appropriate storage and capacity for daily volumes
Qualifications/Certifications
- Production supervisory experience
- Effective leadership skills
- Strong problem-solving skills
- Excellent organizational and follow-up skills
- Ability to manage escalations and fixes in a production down environment
- General understanding of the systems and components of the data management architecture including the Informatica platform