Following a rigorous methodology is key to delivering customer satisfaction and expanding analytics use cases across the business.
Once the 360 solution is deployed and delivering results, operations and monitoring begins. The IT operations team generally takes over the day-to-day running of the infrastructure from the implementation team.
As the 360 solution quickly becomes a core part of business operations, monitoring component operations and performance is needed. It’s essential to be notified when issues occur or when operational performance falls below acceptable thresholds.
Monitor system performance to ensure service-level agreements are met and monitor usage and data quality. Monitor the size and variety of your data sets, your data management capabilities, and analytics models to ensure that they continue to meet the business needs.
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