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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
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Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Roles
System Operator
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Last Updated Date May 25, 2021
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The System Operator is primarily responsible for monitoring solution operations which can include:
- Data Integration workflows and jobs
- Data Quality profiling, workflows, and applications
- Application Integration processes
In the event of an execution failure, the System Operator must be able to read application logs and/or any other associated log files and should also follow pre-defined procedures for addressing the problem, including reinitiating the failed job(s) and/or notifying the appropriate application/solution team.
Responsibilities
- Monitors system logs and activity on servers and devices.
- Monitors the execution of batch jobs and scheduled backup jobs.
- Monitors real-time system state and load.
- Responds to errors or failures in processes by involving cross functional resources to resolve issues
- Follows pre-defined processes and procedures for addressing and escalating issues.
- Operates server and peripheral devices to run production requests and create reports.
- Collaborates with other departments (i.e., System Administrator) to identify and resolve issues.
- Implements restart/recovery strategies.
Qualifications/Certifications
- Has experience in the operations environment of the assigned area.
- Possesses general knowledge in client/server computing environment technologies.
- Understands server operating systems.
- Is able to employ basic problem-solving skills.
- Administrator experience in relevant operating systems is desirable.
- Has achieved relevant certifications on the Informatica platform.