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360 Engagement

Last Updated Date May 25, 2021 |
Stages 360 Engagement Role

An Information Technology Manager is responsible for managing IT professionals responsible for day-to-day operations. In the context of Velocity this may or may not be a single person, but rather a collection of Technology Managers, each with responsibility for a portion of the technology infrastructure. Examples would include an Information Technology Manager Networks, Information Technology Manager Databases, etc. The role is responsible for managing a number of technical resources that maintain company technology systems and assets. These teams are likely to be non-project specific, and instead matrixed into projects as needed while still generally supporting the infrastructure long term.

Responsibilities

  • Develops enterprise standards and policies 
  • Makes recommendations to achieve operational and project goals in conjunction with technical requirements, standards, and best practices
  • Manages resource allocation and sharing across projects and teams
  • Serves as an escalation point for technology infrastructure support issues and works to resolve conflicts
  • Researches and stays current on new and evolving technologies and associated solutions

Qualifications/Certifications

  • Deep experience in the IT sector
  • Ability to lead and manage technical staff
  • Capable of managing the teams that design and implement state-of-the-art technology services
  • Broad understanding of computer and communication systems and networks and their interrelationships
  • Strong task and project management skills with the ability to manage parallel work streams

 

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