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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
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Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Learn
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Library of content to help you leverage the best of Informatica productsMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
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Roles
Information Technology Manager
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Last Updated Date May 25, 2021
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An Information Technology Manager is responsible for managing IT professionals responsible for day-to-day operations. In the context of Velocity this may or may not be a single person, but rather a collection of Technology Managers, each with responsibility for a portion of the technology infrastructure. Examples would include an Information Technology Manager Networks, Information Technology Manager Databases, etc. The role is responsible for managing a number of technical resources that maintain company technology systems and assets. These teams are likely to be non-project specific, and instead matrixed into projects as needed while still generally supporting the infrastructure long term.
Responsibilities
- Develops enterprise standards and policies
- Makes recommendations to achieve operational and project goals in conjunction with technical requirements, standards, and best practices
- Manages resource allocation and sharing across projects and teams
- Serves as an escalation point for technology infrastructure support issues and works to resolve conflicts
- Researches and stays current on new and evolving technologies and associated solutions
Qualifications/Certifications
- Deep experience in the IT sector
- Ability to lead and manage technical staff
- Capable of managing the teams that design and implement state-of-the-art technology services
- Broad understanding of computer and communication systems and networks and their interrelationships
- Strong task and project management skills with the ability to manage parallel work streams