An Information Technology Manager is responsible for managing IT professionals responsible for day-to-day operations. In the context of Velocity this may or may not be a single person, but rather a collection of Technology Managers, each with responsibility for a portion of the technology infrastructure. Examples would include an Information Technology Manager Networks, Information Technology Manager Databases, etc. The role is responsible for managing a number of technical resources that maintain company technology systems and assets. These teams are likely to be non-project specific, and instead matrixed into projects as needed while still generally supporting the infrastructure long term.
Responsibilities
- Develops enterprise standards and policies
- Makes recommendations to achieve operational and project goals in conjunction with technical requirements, standards, and best practices
- Manages resource allocation and sharing across projects and teams
- Serves as an escalation point for technology infrastructure support issues and works to resolve conflicts
- Researches and stays current on new and evolving technologies and associated solutions
Qualifications/Certifications
- Deep experience in the IT sector
- Ability to lead and manage technical staff
- Capable of managing the teams that design and implement state-of-the-art technology services
- Broad understanding of computer and communication systems and networks and their interrelationships
- Strong task and project management skills with the ability to manage parallel work streams