Following a rigorous methodology is key to delivering customer satisfaction and expanding analytics use cases across the business.
Data-driven decisions and insights -- this is what businesses have aspired to for 10 years. Digital transformation initiatives are propelling enterprises forward. This necessitates a digitally aligned workforce that needs to be equipped with the right data to transform business processes, keep the business differentiated and create value for its stakeholders. At the same time, organizations are seeing greater adoption of cloud and automation, and as a result, they are looking to Artificial Intelligence (AI) to help them modernize their processes, remain relevant, and stay competitive.
According to a recent Harvard Business Review article, fewer individuals—a mere 24 percent to be exact—would rate their organizations as being data-driven. Executives report that cultural challenges – not technology challenges – represent the biggest impediment to successful adoption of data initiatives and the biggest barrier to realizing business outcomes. Clearly, there is opportunity for growth and improvement. After all, becoming a data-driven organization represents a transformational process.
Despite sustained investments, the key reason enterprises have struggled to reap the benefits of this transformation is the inadequate focus given to their key asset -- data. Data stakeholders need access to trusted data for varied use cases such as enhanced customer experience or providing a new service. The key to success for these initiatives that rely on trusted data is to have the required governance capability that improves operational efficiency, assures data quality, and provides trusted access to empower business leaders in their decision-making.
You may wonder how data governance can solve this challenge. Many people associate data governance with its roots in regulatory compliance. Traditionally, governance has emphasized a deep understanding of a narrow set of data assets and tight access controls before sharing that data. Data intelligence starts from the opposite point of view—sharing the data.
What is ‘data intelligence, you ask? Per Stewart Bond at IDC, “Data intelligence leverages business, technical, relational, and operational metadata to provide transparency of data profiles, classification, quality, location, lineage, and context; Enabling people, processes and technology with trustworthy and reliable data.”
By definition, data intelligence starts from a broader spectrum of data—often “all” available data in the enterprise, or at least what is in the data lake, cloud data warehouse, and enterprise systems—that could be useful to any analyst, data scientist or decision-maker. Data intelligence refers to the practice of using artificial intelligence and machine learning tools to analyze and transform massive datasets into intelligent data insights. However, data intelligence is still grounded in the key principles of governance. That is, who can use the data and for what purpose? Really, data intelligence is the logical evolution of governance as data becomes democratized and shared freely—and safely—across the enterprise and beyond.
Simply put, data intelligence helps you to find your data, understand it, trust it, and access it. Context is intelligence. It’s understanding the context in which data is being used.
Transforming data governance programs for teams who can deliver intelligence about your data in 2022 and beyond is your organization’s challenge. But it’s a challenge worth embarking upon and Informatica is here to help. Not just as a technology that supports your mission, but also as trusted advisors who can help connect you with a collective community of experts to assist you on your journey. Visit our Services Catalog for additional information.
Leading organizations are taking data intelligence one step further by adopting cloud-hosted data governance solutions to realize meaningful advantages. A few of those advantages are listed below. This technology will help enable your organization bring together capabilities across cataloging, lineage, stewardship, quality, AI model governance, and more to help you find, understand, trust, and access your data at a low cost.
Implementing data intelligence within an organization begins with a blend of strategy and governance. Leveraging both the Informatica Data Strategy and Data Governance Frameworks as contextual models will ensure data intelligence is part of the organization’s digital transformation plan.
These frameworks provide a pragmatic approach to defining data strategy and data governance enablers within an organization to support data intelligence. Within data strategy development, mapping the data capabilities to business results will drive the success of the organization. Let the business take the reins in describing their desired business outcomes. However, this is a significant change to the traditional lines of thinking. Mapping the change management considerations to people, process and technology will highlight the infrastructure that needs to be in place to succeed as an organization.
Utilizing the frameworks as guideposts, the shift from today’s “gas” to tomorrow’s “fuel can be distilled into six (relatively) simple steps:
Step 1: Document and Collaborate
The first step in democratizing data is to begin by establishing a foundation for data governance and documenting it. With that done, you then need to nurture a collaborative data culture that will build on that documented foundation. That’s because even the most carefully thought-out governance plan won’t work without the right collaborative culture.
Step 2: Discover and Curate
Once you have your governance framework in place and documented, and a data-friendly, collaborative organizational culture that encourages users to follow it, it’s time to find the data.
Step 3: Cleanse and Master
Now that you have acquired knowledge about your data, it’s time to ensure you can trust the data.
Step 4: Protect and Monitor
Gaining momentum on acquiring, understanding, and ensuring the quality of the data, it’s time to ensure the users legitimately have access and the proper rights to use the data. The importance of this cannot be emphasized enough due to privacy and regulatory requirements, especially when migrating from provisioned to self-service consumption.
Step 5: Data Consumption
We’ve talked about knowing your data (definition, discover) and trustworthiness (quality, privacy). Now we’ll focus on usability. Steps 5 and 6 are about packaging up the data and getting it to the right place, the right people, in the right form so that it can be found and analyzed or used quickly and efficiently.
Step 6: Deliver Value
Now it’s time to utilize the data to propel the organization forward.
So, how is this really and different than today – the differentiator is the sheer volume of data coupled and the need for speed and agility.
Digital transformation changes expectations: better service, faster delivery, with less cost. Businesses must transform to stay relevant, and data holds the answers.
Every decision made by your organization should be built on a foundation of trusted data and insights. Ensuring that your entire organization from across the world can access the information that they need is paramount. With business intelligence your organization will be able to find, understand, govern, and trust the data they need, as well as the AI models fueled by the data. For more information, visit our website to discover additional resources and connect directly with our team.
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