• Success
    Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMs
    Accelerate your Purchase to Value engaging with Informatica Architects for Customer Success
    All your Engagements at one place
  • Communities
    A collaborative platform to connect and grow with like-minded Informaticans across the globe
    Connect and collaborate with Informatica experts and champions
    Have a question? Start a Discussion and get immediate answers you are looking for
    Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
  • Knowledge Center
    Troubleshooting documents, product guides, how to videos, best practices, and more
    Knowledge Center
    One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
    Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
    Information library of the latest product documents
    Best practices and use cases from the Implementation team
  • Learn
    Rich resources to help you leverage full capabilities of our products
    Role-based training programs for the best ROI
    Get certified on Informatica products. Free, Foundation, or Professional
    Free and unlimited modules based on your expertise level and journey
    Self-guided, intuitive experience platform for outcome-focused product capabilities and use cases
  • Resources
    Library of content to help you leverage the best of Informatica products
    Most popular webinars on product architecture, best practices, and more
    Product Availability Matrix statements of Informatica products
    Monthly support newsletter
    Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
    End of Life statements of Informatica products
Last Updated Date Feb 25, 2022 |

The System Administrator is a hands on role with a wide range of duties, including installation/configuration of the Informatica platform, and coordination with other administrators, management and vendors.


  • Install, upgrade, configure, tune and administer Informatica platform for maximum utilization and throughput, minimizing total cost of ownership. 
  • Manage a 24/7 PROD environment to maximize reliability and throughput.
  • Manage a TEST environment, keeping it in sync with PROD. 
  • Manage a DEV environment for new feature development and patch testing.
  • Liaise with Systems Administrators, Management, UNIX Administrators, Network Administrators, and DBAs to schedule and implement changes.
  • Support production jobs with performance tuning, metrics, and troubleshooting expertise.
  • Identify, recommend, and implement process and architecture improvements to prevent issues.
  • Conduct impact assessment and determine size of effort based on requirements.
  • Manage authentication and authorization for Informatica tools, including integration with Single Sign on and LDAP.
  • Manage connections and security credentials for data access.
  • Define and implement standard operating procedures for user maintenance, data access/scans, and object promotion to higher environments, etc.
  • Define and test backup strategy to ensure a robust environment.
  • Monitor all environments to detect issues and trends before they impact users.
  • Manage security credentials, TLS certificates, users/groups, and authentication integration.
  • Manage platform services including configuration, lifecycle, node affiliation, and domain integration.
  • Guide stakeholders in optimum utilization of Informatica capabilities and best practices. 
  • Ensure the security, integrity, availability, reliability, and performance of the Informatica platform.


  • Extensive experience in Informatica platform products, databases, networking, and OS administration.
  • Strong soft skills, including active listening, collaboration, positive attitude, and proactivity.
  • Significant experience installing and configuring Informatica platform.
  • Knowledge of best practices to minimize total cost of ownership and avoid bottlenecks.
  • Setting up Informatica access roles and privileges, LDAP client configuration and Single Sign On (SAML) integration using a “least privilege” approach.
  • Automation and monitoring of Informatica environments using Informatica APIs or command line and linux or cloud tools.
  • Windows system administrator.
  • Cloud Hyperscaler security, cost optimization, virtual machine, network configuration, and general administration.
  • Informatica grid design and implementation.

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