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- Success Portal
- Learning Path
- IDMC Assurance Service
- Getting Started
IDMC Assurance Service goes beyond basic monitoring to provide a comprehensive toolbox for:
- Effortless Governance: Maintain complete visibility into changes and configurations with detailed audit logs and automated reporting.
- Streamlined Releases: Reduce risk with automated migration of assets to sandbox environments for safe testing before upgrades.
- Proactive Problem-Solving: Identify and resolve issues quickly with automated health checks, anomaly detection, and in-depth log analysis.
- Optimized Workflows: Get data-driven recommendations to improve your configuration and workflows, maximizing performance.
Designed to align with evolving technological needs, this service ensures that organizations can maintain high performance and alignment with organizational goals. To see if Assurance Service supports your region and POD, click "Learn More" for details.
IDMC Assurance Service empowers organizations to achieve operational excellence in their Cloud Data Integration (CDI), Cloud Application Integration (CAI), and Multidomain Master Data Management (MDM) SaaS environments. This comprehensive suite of management and monitoring tools delivers:
- Streamlined Asset Management: Efficiently deploy, replicate, and manage assets across organizations. Gain real-time insights into asset health, configuration changes, and performance metrics.
- Proactive Health Checks: Ensure optimal system performance and identify potential issues early on through regular, automated health checks.
- Enhanced Secure Agent Management: Maintain consistent and reliable configurations by comparing and synchronizing secure agent properties across environments.
- Real-Time Issue Detection: Identify and address potential performance or functionality issues before they impact operations with the advanced Task Observer tool.
- Upgrade Readiness: Streamline the upgrade process with impact assessments and pre-upgrade testing functionalities for upcoming standard and major IDMC releases.
- Data-Driven Insights: Gain comprehensive reports with impact analysis for system upgrades, configuration & deployment tracking, and PC2IICS report generation.
- Advanced Log Analysis: Analyze CDI & CAI agent logs on a user-friendly dashboard. Drill down into specific logs and timeframes to identify job status, top errors, and key metrics like resource utilization.
Exclusive for MDM SaaS users:
For organizations utilizing MDM SaaS, IDMC Assurance offers an optional, on-demand module that empowers you to manage your MDM environment. Manage, deploy, review, and run health checks on all MDM products. Analyze job logs for specific instances with in-depth Job Log Analysis. This ensures data accuracy and consistency across departments, leading to better decisions and improved business performance.
The IDMC Assurance Service empowers you to manage your cloud data environment effectively. It provides functionalities for:
- Auditing: Easily track changes within your organization, ensuring transparency.
- Troubleshooting: Identify and isolate problem areas faster through enhanced metadata and log analysis.
- Governance: Gain automated reports on custom code usage and best practice adherence for improved control.
- Upgrade Readiness: Simplify upgrade testing with AI-powered recommendations.
- Streamlined SDLC: Easily move assets between environments with granular control.
- Proactive Management: Identify potential issues through anomaly detection and perform regular health checks for better risk management.
- Best Practice Optimization: Leverage reports and AI recommendations to follow industry best practices and optimize your organization's setup.
You need to verify if the Assurance Service is activated.
- Log in to your IDMC organization as an Administrator.
- Use the service switcher in the IDMC Console to launch the Assurance Service.
- Check the following:
- Asset Management Tab: Verify that some of your assets are listed.
- Meta Insights Tab: Check for recent changes in your organization.
See any listed assets and recent changes? That means your service is activated and ready to go. You can head over to the next steps in this Learning Path.
If you don't see any information, or the Assurance Service times out and takes you back to the service switcher, it might not be activated yet. In this case, please contact Global Customer Support (GCS), providing your organization ID (OrgID) and describing the specific behavior you observed.
For more information on the roles and privileges, please refer to the linked KB article.