Success

Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMs

Success

Success Accelerators

Accelerate your Purchase to Value engaging with Informatica Architects for Customer Success

My Engagements

All your Engagements at one place
Communities

A collaborative platform to connect and grow with like-minded Informaticans across the globe

Communities

Product Communities

Connect and collaborate with Informatica experts and champions

Discussions

Have a question? Start a Discussion and get immediate answers you are looking for

User Groups

Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica

Get Started

Community Guidelines
Knowledge Center

Troubleshooting documents, product guides, how to videos, best practices, and more

Knowledge Center

Knowledge Base

One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more

Support TV

Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more

Documentation

Information library of the latest product documents

Velocity (Best Practices)

Best practices and use cases from the Implementation team
Learn

Rich resources to help you leverage full capabilities of our products

Learn

Trainings

Role-based training programs for the best ROI

Certifications

Get certified on Informatica products. Free, Foundation, or Professional

Product Learning Paths

Free and unlimited modules based on your expertise level and journey

Experience Lounge

Self-guided, intuitive experience platform for outcome-focused product capabilities and use cases
Resources

Library of content to help you leverage the best of Informatica products

Resources

Tech Tuesdays Webinars

Most popular webinars on product architecture, best practices, and more

Product Availability Matrix

Product Availability Matrix statements of Informatica products

SupportFlash

Monthly support newsletter

Support Documents

Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule

Product Lifecycle

End of Life statements of Informatica products

Ideas

Events

Change Request Tracking

Marketplace

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Cloud Data Governance and Catalog

Move towards a centralized, efficient, comprehensive approach to Data Management and Data Governance.

Strategic vision to set the stage for a successful Data Governance roadmap

Readiness Assessment

This guideline is designed to assess an organization's readiness before implementing Cloud Data Governance and Catalog. It is highly recommended that each customer completes this assessment prior to commencing their tool implementation to ensure they are prepared for both business and technical requirements, thereby increasing the chances of a successful program.

Please see the resources below:

Eight Best Practices

Customer Journey

Readiness Assessment

Define Pilot Use Case

Define “Quick Win” projects with targeted goals and quantifiable measures of success. Think big, but start small – build incremental value over time. Find useful webinars on 'Enabling Self-Service Analytics, Healthcare Case Study & Creating Accelerated Value for Customers'.