Enhancing Salesforce Agent Performance with Data Governance

This webinar is designed for data stewards and solution architects who are working with or preparing to integrate Informatica and Agentforce within their enterprise. It is suitable for those with beginner to intermediate expertise in one or both of IDMC and Agentforce. The session will outline the business case and benefits of leveraging the core Master Data, Governance, and Integration capabilities of Informatica IDMC to enhance Agentforce agents and other downstream processes that depend on high-quality, certified data. You will gain insights into both the business value proposition and best practices for architecture and integration. Additionally, this webinar will help you better understand the complementary components of the Informatica IDMC platform alongside Salesforce Core Data360 and Agentforce, and how to effectively combine them to drive improved agent performance in your enterprise.