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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
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Product 360
Drive Success with On-Premise Expertise
Learn the fundamentals of the Global Data Synchronization Network (GDSN) and how to configure it within Product 360. This accelerator helps ensure your product data is synchronized accurately across trading partners and systems.
Discover how to install ActiveVOS and integrate it with Product 360 to automate and streamline your business processes.
Learn to configure and integrate the StepWorkflow project within Business Process Management, including setting up Messaging Service and URN mappings for seamless process execution.
Understand how to set up the CLAIRE server, configure the CLAIRE recommendation service, perform AI training, and integrate the CLAIRE UI with Product 360 for enhanced intelligence.
Learn how to configure Brand Extraction training, use Brand Extraction FlexUI, and execute batch processing for brand extraction to improve data quality and enrichment.
Discover how to configure and utilize UI Templates to enhance data management through the Web UI, enabling a more intuitive and efficient user experience.
Get an overview of the WebSearch accelerator, including prerequisites and configuration steps within Product 360 to improve search capabilities and data retrieval.
Learn how to install and configure Swagger UI, which simplifies the use of API calls in Product 360 through an interactive Web UI. This tool helps developers and administrators test and explore APIs efficiently.
