Is your telesales process inefficient because you rely on hard-copies of call scripts, outdated training manuals and hand written notes?

In this video you'll see how Informatica Cloud Extend simplifies and automates the telesales process by providing wizards that interactively guide sales reps through their calls. The wizards automates routine tasks, such as sending "thank you" emails and updating lead statuses, while simultaneously guiding reps through a series of pre-defined question and answer prompts. The wizards greatly reduce training time and costs, maximizes efficiency, increases the number of calls that can be made and ensures process consistency.

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