Overview
- Value Accelerator (VA) offers a series of expert guidance sessions proactively delivered in the customer's purchase-to-value journey by Customer Success Managers and Architects based on a primary use case agreed upon with the customer.
- Value Accelerator is guidance where the SMEs execute appropriate multi-point validation depending on the IDMC services aligned to the primary use case.
- Please contact your Customer Success Manager to verify your eligibility to request this Value Accelerator engagement.
Pre-Requisites
- Customers gained org access, and Informatica accounts were created before VA execution
- The customer technical team is onboarded and ready to engage
- IDMC basics training completed by the customer
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
Self-Service Resources
Goals
- Guidance on a primary use case implementation that creates first value
- Ensure customer gains the confidence to move forward with Informatica product that complements the services provided by Informatica services or partners.
Outcome
First value achieved. The customer gains the confidence to move forward with further use case implementation.
Please refer to the Value Accelerator Kickoff Presentation under Self-Service Resources section for the detailed activities covered through the expert guidance sessions.
- Use cases validated and documented.
- Expert Guidance sessions on the primary use case.
- Best practices shared.
Required Roles/Personas
- Platform Administrator/Teams
- Enterprise Architect
- Developer
- IT Management (optional)
Engagement Details
Catalog Type
Connect with Architect
Engagement Category
Cloud Integration
Products
Cloud Integration Services
Engagement Type
Value Accelerator
Adoption Stage
Plan
Focus Area
Adoption
Use Cases & Tags
Accelerate Purchase to Value
Cloud Data and Application Integration
Data Quality
Engagement ID
CLD-021
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.