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This engagement focuses on using the ESB layer, particularly MuleSoft, as a middleware orchestration layer during both ingress and egress.

Self-Service Resources
  • Understand the orchestration layer role while doing data ingress and egress for MDM SaaS.
  • Different ways to orchestrate data ingress into MDM SaaS.
  • Understand how to use the business process events with ESB to egress data out of MDM SaaS and the various example architectures



The customer better understands using orchestration to do real-time/near real-time integration with MDM SaaS.

Expert Session Agenda
  • Overview of the various MDM architecture for real-time or near real-time using ESB orchestration layer.
  • Use case hardening for real-time or near real-time with the customer. 
  • Various APIs and orchestration options are available in MDM SaaS to be utilized for ingress and egress.
  • Best practices shared.
  • Reference to product documentation and digital content
  • Expert guidance session
Required Roles/Personas
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Engagement Details
Engagement Category

Cloud Master Data Management


Cloud Data Integration


Engagement Type

Solution Advisory

Adoption Stage


Focus Area


Use Cases & Tags

MDM SaaS Integration

Engagement ID



  • Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.  
  • All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.​
  • Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.​
  • Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
  • Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
  • Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement. 


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