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Use Case Onboarding - Cloud Master Data Management
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Description
This engagement provides expert guidance and a structured, deep-dive assessment to help customers establish a clear, prioritized foundation for their use case implementation. Designed for both new Informatica customers and those expanding into new use cases, the program is led by the Onboarding Specialist team through a 90-day journey - covering business context, technical landscape, governance maturity, product features and implementation readiness. The objective is to identify the right use case, assess organizational readiness, define complexity, and co-create a clear Success Path to achieve first measurable business value.
Customer Prerequisites
- Premier or Signature Customers
Goals
- Understand the customer's strategic vision, governance maturity, and business priorities to shape a tailored onboarding journey
- Assess organizational and technical readiness across business, platform, infrastructure, and security dimensions
- Validate customer's use case through a structured Business and Technical Deep-Dive
- Proactively identify and mitigate risks, provide successful value path towards implementation of their use case
Business/Technical Outcomes
- The IDMC platform is set up with industry-standard best practices
- Customer is success-assessed & AI graded - Leveraging assessment outputs, a prioritized primary use case is activated - business value path co-created, targeted enablement delivered, and Starter Pack/Success Assist initiated to drive early consumption
- Org Configuration & Setup Readiness: Support on platform/org configuration, secure agent, connectivity to ensure implementation readiness
- Strategic Goals & Priorities: Capture strategic vision, goals, business drivers, priority initiatives and success metrics
- Platform Review: Review infrastructure and integration landscape, volumes & SLAs, security and secure agent best practices
- Business Use Case Deep Dive(s): Understand the current-state processes, pain points, and challenges - and the to-be solution for the initiatives identified
- Technical Use Case Deep Dive(s): Deep dive into the technical details of the use case - solution design, product features, implementation phases, data modeling
- Success Path Review: Translate discovery findings into an actionable roadmap, risk-mitigation plan, and next steps
- Business/Technical Sessions
- Internal Use Case Assessment Report with Scores
- External presentation decks and success path
Required Roles/Personas
- Executive Sponsor / Program Sponsor
- IT Lead / Administrator
- Enterprise Architect / Data Engineer
- Business Owners / Data Stewards / Analysts
- Program Manager / PMO
- SI / PS Partner Lead (if engaged)
Engagement Details
Catalog Type
Connect with Architect
Engagement Category
Cloud Master Data Management
Products
MDM Multidomain SaaS
MDM SaaS
Engagement Type
Technical Onboarding
Adoption Stage
Onboard
Focus Area
Adoption
Use Cases & Tags
Platform Setup
Technical Onboarding
Use Case Assessment
Engagement ID
UCO-001
Disclaimer
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.