-
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
-
A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
-
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
-
Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
-
Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
Understanding Reference 360 with MDM SaaS
Share On:
Description
This catalog helps the customers understand the features and functionalities available in Reference 360 to be used within MDM SaaS/Business 360.
Customer Pre-Requisites
- Customer has been onboarded and has access to ORG
- Customer is working on the data modeling and design stage
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
Self-Service Resources
Goals
- Understand the features in Business 360 where Reference 360 can be leveraged.
- Discuss the best practice and ways to use Reference 360.
- Discuss the options on ingress data for Reference 360 assets.
Business/Technical Outcomes
Understand the features available with the Basic/Standard Reference 360 license to be used within Business 360, how to use the assets, and the various use cases that can be addressed.
- Overview of all the Reference 360 assets and features available with the basic/standard license.
- Understand the challenges and use cases that can be addressed within Business 360/MDM SaaS using Reference 360.
- Overview of features not included for clarity; additional details/feature discussions will be covered as part of the Reference 360 catalog card.
- Best practices shared.
- Reference to product documentation and digital contents
- Expert guidance session
Required Roles/Personas
- Developer/Architect
- Product Owner
- Business Users
Engagement Details
Catalog Type
Connect with Architect
Engagement Category
Cloud Master Data Management
Products
MDM SaaS
Engagement Type
Solution Advisory
Adoption Stage
Design
Focus Area
Functional
Use Cases & Tags
Reference Data Management
Engagement ID
MDM-007
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.