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Technical Onboarding – Cloud Master Data Management
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Description
This engagement provides expert technical resources and strategic guidance to help customers establish their IDMC MDM SaaS environment following industry best practices. Whether you are new to Informatica or adding MDM SaaS to your existing IDMC services, the CSM and CSA teams will lead you through a structured onboarding process designed to build a solid IDMC MDM SaaS platform foundation while aligning with your specific business objectives, ultimately accelerating your path to achieving first value.
Note: Please reach out to your Customer Success Manager (CSM) if you are entitled to Informatica Professional Services (IPS) offerings.
Customer Pre-Requisites
- IDMC Organizations assigned and available for setup.
- Please reach out to your Customer Success Manager (CSM) if you are entitled to Informatica Professional Services (IPS) offerings.
Self-Service Resources
Goals
- Understand foundational aspects of the IDMC MDM SaaS platform to set up for success.
- Identify and validate priority use case for first value.
- Help customers follow industry standard practices for platform setup and configuration.
Business/Technical Outcomes
- The IDMC platform is set up with industry standard best practices.
- MVP use case identified, validated and documented.
- Technical onboarding completed successfully.
- Explore the technical onboarding program.
- Discovery, validation and documentation of use cases.
- Recommend next steps and/or follow-up engagements, as applicable.
- Technical Onboarding sessions
- Best Practices and reusable assets for self-service
Required Roles/Personas
- Administrators
- Enterprise Architects
- Product Data Owner
- Business stakeholder
Engagement Details
Catalog Type
Connect with Architect
Engagement Category
Cloud Master Data Management
Products
MDM Multidomain SaaS
MDM SaaS
Engagement Type
Technical Onboarding
Adoption Stage
Plan
Focus Area
Adoption
Use Cases & Tags
Platform Setup
Technical Onboarding
Engagement ID
MDM-000
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.