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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
Secure Agent Setup
Configure one (1) Secure Agent in one (1) environment.
Key activities include:
(i) guiding customer in provisioning Secure Agent server
(ii) downloading Secure Agent server binary
(iii) installing Secure Agent
(iv) starting and enabling Secure Agent
(v) creating test connections
(vi) smoke testing Secure Agent with a resource scan
Note: Cloud Application Integration can use an Intelligent Data Management Cloud Secure Agent or a local, Customer-hosted Secure Agent. This catalog item addresses installation and configuration of a local Secure Agent.
• Customer to implement Secure Agent prerequisites provided by informatica
• Customer to engage IT infrastructure admins review and validate Secure Agent prerequisites
• Customer to provide a list of its platform administrators and make them available to participate in the knowledge transfer session
• One (1) Secure Agent configured in one (1) environment
• One (1) one (1) hour knowledge transfer session conducted on the Secure Agent configuration
• Secure Agent Install Runbook
PSU Catalog
8
Cloud Application Integration
Cloud Data Governance and Catalog
Cloud Data Integration
Cloud Data Quality
Customer 360
Multidomain MDM
Product 360
Reference 360
Supplier 360
Professional Services Units
Configure
Implement
All Use Cases
PSU-CDGC-072
1-25 units
August 2025
A la carte
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.