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Ref360 Application & End User Testing
Provide support and coverage for technical aspects of Master Data Management SaaS – Reference 360 (Ref360) during the various stages of testing as detailed in this catalog item.
Support test strategy review and test case creation.
Support triage activities, troubleshooting and bug-fix recommendations.
Provide remediation efforts (e.g. bug fixes) on configuration performed previously by Informatica for Ref360 associated with this catalog item.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of three (3) weeks. Additional Professional Services Units will be required for services beyond three (3) weeks .
• This catalog item requires Customer to engage Informatica to provide the full Ref360 solution from initial design through deployment
• Customer to provide access to Intelligent Data Management Cloud environment where Secure Agents are configured and enabled with all data integration services
• Customer to provide access to systems in scope
• Customer to provide a list of its business and technical subject matter experts and make them available for review and feedback
• Customer to provide a test plan
• Customer has appropriate full Reference 360 License (SaaS Edition - Reference 360)
• Support code migration to quality assurance environment
• User testing support provided for a period up to three (3) weeks
• Support provided for testing plan
• Support provided for troubleshooting and break-fix activities
• Issue triage and remediation
PSU Catalog
40
Reference 360
Professional Services Units
Implement
Application Modernization
Regulatory Compliance & ESG
Supply Chain Optimization
PSU-MDM-076
26-50 units
October 2025
MDM Ref360 Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.