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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documents
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Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
P360 Onboarding Design & Support (ICHS)
Facilitate a workshop to review the provided machine image with the installed Master Data Management - Product 360 (P360) services and demonstrate the out-of-the-box (OOTB) Informatica Cloud Hosted Service (ICHS) environment.
The typical workshop schedule is as follows:
• Workshop: 1 meeting (1.5 hours) - limited to eight (8) people
Note: These services are limited to one (1) environment. Additional Professional Services Units will be required for installation in multiple environments.
• Customer to provide Exhibit A document outlining expected installation inclusions and sizing of hosted environment
• Installation and configuration of ICHS is completed and available in Customer's dev environment.
• Access to hosted Informatica environment provided through customer network
• Customer to provide a list of its technical subject matter experts and ensure their availability to participate in the workshop
• Installed P360 services reviewed, including port whitelisting, single sign-on setup and hardware sizing
• Demonstration of P360 OOTB features provided
PSU Catalog
4
MDM Product 360
Professional Services Units
Configure
Design
Implement
PSU-MDM-109
1-25 units
September 2026
MDM P360 Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.