-
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
-
A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
-
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documents
-
Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
-
Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
P360 Discovery
Assess Customer’s Intelligent Data Management Cloud (IDMC) Org readiness during initialization phase. Review Secure Agent setup, ports whitelisting, connectors, single sign-on authentication, and user access provisioning.
Comprehensive review of out-of-the-box data model to assess any extensions required for implementation.
Hold a workshop to facilitate identification of Customer’s business drivers, data needs, use cases and functional requirements to drive software implementation.
Facilitate Customer’s development of an initial operating model to drive Master Data Management SaaS (MDM SaaS) adoption and engagement, including a Master Data Management SaaS - Product 360 (P360) business roll-out plan with use cases to be addressed in the first year.
The typical workshop schedule is as follows:
• Workshop: 1 meeting (1.5 hours) - limited up to 15 people
• IDMC has been provisioned by Customer
• Server or Virtual Machine provisioned by Customer and made available for installation of Secure Agent
• Customer to provide documented business objectives
• Customer to provide documented business requirements
• Customer to provide list of its stakeholders from various relevant departments (e.g., business users, data analysts, data engineers, data architects) and ensure their availability to participate in the workshop and to provide review and feedback
• Customer to provide access to source data, including connection details, user accounts, table definitions, etc.
• Customer to provide currently identified priorities and use cases for the roadmap
• P360 application installed and accessible
• Validation of Secure Agent configuration with single node configuration for one (1) data domain and required services enabled in three (3) environments (development, QA, and production)
• Connection to source system established
• Understanding of key business drivers and associated initiatives
• Functional requirements for implementation of one (1) data domain identified and prioritized
• Data model validated against business requirements and objectives. Data model extensions documented
• High-level operating structure, including steering, working entities, overall program governance structure, and initial governance processes identified
• Business roll-out plan created
• Secure Agent Configuration Guide
• Port Whitelisting Guidelines
• Single Sign-On Configuration Guide
• Workshop discussions and observations summary
• Data model diagrams (e.g., entity-relationship diagrams, dimensional models)
• Data dictionary detailing entities, attributes, and their definitions
• High-level Change Strategy Document for MDM SaaS
• High-level MDM SaaS Operating Model Document
• Draft of Configuration Specification Product 360 Document
• Business Roll-out Plan Document
PSU Catalog
68
Product 360
Professional Services Units
Design
Plan
PSU-MDM-090
51-100 units
July 2026
A la carte
MDM P360 Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.