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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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MDM User Acceptance Testing and Test Support
Provide support and coverage for technical aspects of Master Data Management SaaS – Customer 360 (C360) or Master Data Management SaaS – Supplier 360 (S360) during the various stages of testing as detailed in this catalog item.
Support test strategy review and test case creation.
Support triage activities, troubleshooting and bug-fix recommendations.
Provide remediation efforts (e.g. bug fixes) on configuration performed previously by Informatica for C360 or S360 associated with this catalog item.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of three (3) weeks. Additional Professional Services Units will be required for services beyond three (3) week.
• This catalog item requires Customer to engage Informatica to provide the full C360 or S360 solution from initial design through deployment
• Customer to provide access to Intelligent Data Management Cloud environment where Secure Agents are configured and enabled with all data integration services
• Customer to provide access to systems in scope
• Customer to provide access to business and technical subject matter experts for review and feedback
• Customer to provide a test plan
• User testing support provided for a period up to three (3) weeks
• Support provided for testing plan
• Support provided for troubleshooting, break-fix activities and code migration
• Issue triage and remediation
PSU Catalog
28
Customer 360
Supplier 360
Professional Services Units
Implement
Application Modernization
Generative AI
Regulatory Compliance & ESG
Supply Chain Optimization
PSU-MDM-050
26-50 units
February 2025
MDM C360 Rapid
MDM S360 Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.