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MDM User Acceptance Testing and Test Support - Extended
Applicable to Master Data Management SaaS – Customer 360, Master Data Management SaaS – Supplier 360, or Master Data Management SaaS – Product 360.
Support and coverage for technical aspects of the applicable Master Data Management SaaS solution during the critical times of testing and user acceptance testing.
Support activities include: reviewing test strategy and test cases, triage work, troubleshooting, and bug-fix recommendations.
The Informatica team shall be responsible for remediation efforts (e.g. bug fixes) on any configuration performed previously by Informatica for the solution associated with this catalog item.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of one (1) week. Additional Professional Services Units will be required for services beyond one (1) week.
• Customer to provide access to systems in scope
• Customer to provide access to business and technical subject matter experts for review and feedback
• Customer to provide a test plan, including defined test cases
Support provided for the following activities over a one-week period: (i) testing and validation planning, (ii) triage and troubleshooting, (iii) break-fix activities, and (iv) code migration.
• Test results for any Customer-led testing supported by Informatica
• Informatica-recommended best practices for code migration
PSU Catalog
38
Customer 360
Product 360
Supplier 360
Professional Services Units
Implement
All Use Cases
PSU-MDM-017
26-50 units
October 2024
A la carte
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.