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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documents
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Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
MDM Solution Walkthrough & Roadmap Review - Extended
Knowledge transfer and demonstration of the proposed solution for the applicable Master Data Management (MDM) or MDM SaaS system to stakeholders intended to inform all parties involved about the solution's design, functionality, and implementation approach.
The walkthrough also serves as a critical step in further development processes, fostering alignment, gathering feedback, and seeking to ensure the applicable MDM or MDM SaaS solution meets business requirements and technical standards.
Review a business roll-out plan with use cases to be addressed in the first year.
• This catalog item requires Customer to engage Informatica to provide the full MDM or MDM SaaS solution from initial design through deployment
• Customer to provide list of its stakeholders and ensure their availability to participate in the walkthrough and roll-out plan review sessions
• Requirements validation completed to confirm the MDM or MDM SaaS solution materially meets identified business requirements and expectations, to reduce the risk of misunderstandings or misalignments
• Decision support as detailed in this catalog item provided to stakeholders with the information and insights needed to make informed decisions regarding the applicable MDM or MDM SaaS solution's configuration, implementation, and deployment
• Customer end users informed about the features and functionality of the implemented MDM or MDM SaaS solution
• Roll-out plan for first year reviewed
• Demonstration presentation slides
• Business Roll-out Plan
PSU Catalog
10
MDM Product 360
MDM SaaS Customer 360
MDM SaaS Product 360
MDM SaaS Supplier 360
Professional Services Units
Implement
Plan
Value
PSU-MDM-052
1-25 units
February 2025
MDM P360 Rapid
MDM SaaS C360 Rapid
MDM SaaS P360 Rapid
MDM SaaS S360 Rapid
Single Customer View Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.