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MDM Runbooks and Operational Model Support
Applicable to Master Data Management SaaS – Customer 360, Master Data Management SaaS – Supplier 360, or Master Data Management SaaS – Product 360.
Create an operational model for the applicable Master Data Management SaaS (MDM SaaS) solution.
Review and advise on Informatica-recommended best practices and standard procedures to facilitate smooth operations during and after go-live.
Review and refine standards for code migration, production cutover, user onboarding and role access, system health monitoring, logging, and troubleshooting.
Note: Catalog item includes advisory services only, offering guidance without direct hands-on technical work.
• Customer to provide access to business and technical subject matter experts for review and feedback
• Customer to provide access to Intelligent Data Management Cloud platform
• Customer to provide solution architecture document
• Customer to provide non-functional requirements for MDM SaaS
• Operational Model for MDM SaaS defined
• Standards for code migration, production cutover, user onboarding and role access, system health monitoring, logging, and troubleshooting have been defined
• Informatica-recommended best practices and recommendations documentation
PSU Catalog
68
Customer 360
Product 360
Supplier 360
Professional Services Units
Implement
All Use Cases
PSU-MDM-016
51-100 units
October 2024
A la carte
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.