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ESG Go-live & Post Go-live Support
Applicable to Cloud Data Governance and Catalog, Cloud Data Quality, Cloud Data Marketplace, Cloud Data Integration and/or Cloud Application Integration, and Claire GPT (if needed).
Provide technical support and coverage prior to and for a limited time following the Environmental, Social, and Governance (ESG) data hub go-live.
Key activities include:
(i) preparing a go-live checklist (e.g., business content, scanner content, user roles, user groups, data quality rules and profiles)
(ii) performing go-live activities (e.g., onboarding users, setting up baseline configuration, setting up scanners and business content, migrating data quality rules and profiles)
(iii) validating production deployment (e.g., baseline configuration in the production environment, business and technical content, use access and roles, profiles)
Provide remediation efforts (e.g. implementation bug fixes) on configuration performed previously by Informatica for the Intelligent Data Management Cloud for ESG data hub platform.
Any fixes during the go-live support period that require product enhancements shall be managed between Customer and Informatica’s Global Customer Support team. Informatica Professional Services personnel can provide Customer with general guidance on the customer support ticket creation process, but the resolution shall be tracked by the Customer.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of two (2) consecutive weeks.
• This catalog item requires Customer to engage Informatica to provide the full ESG technical solution from initial design through deployment
• Production environment is set up based on the design agreed upon by Informatica and the Customer
• Scanner resources execution completed in production environment
• Bulk metadata uploaded in production environment
• Cloud Data Integration and/or Cloud Application Integration (where applicable) mapping execution completed for the prioritized ESG use case
• Cloud Data Quality rules and scores are integrated with Cloud Data Governance and Catalog in production environment
• Prioritized ESG use case's data product configured in Cloud Data Marketplace
• Testing support provided for a period of up to two (2) consecutive weeks
• Stable production environment that is ready for end user usage
• Go-live checklist
PSU Catalog
29
CLAIRE GPT
Cloud Application Integration
Cloud Data Governance and Catalog
Cloud Data Integration
Cloud Data Marketplace
Cloud Data Quality
Professional Services Units
Implement
Value
Regulatory Compliance & ESG
PSU-ESG-014
26-50 units
August 2025
ESG Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.