Description

Support Customer team, as needed, during functional testing and user testing. Testing support includes triage activities, troubleshooting, issue resolution and high-level performance review. 

Provide remediation efforts (e.g. implementation bug fixes) on configuration performed previously by Informatica for the provisioned Cloud Data Marketplace (CDMP) solution associated with this catalog item.  

Any fixes during the testing period that require product enhancements shall be managed between Customer and Informatica’s Global Customer Support team.  Informatica Professional Services personnel can provide Customer with general guidance on the customer support ticket creation process, but the resolution shall be tracked by the Customer. 

Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of two (2) consecutive weeks. Additional Professional Services Units will be required for services beyond two (2) weeks.  

Customer Prerequisites
Business/Technical Outcomes

• Testing support provided for a period of up to two (2) consecutive weeks 

• Issue triage and remediation 

Document Deliverables

• Issue and resolution tracker 

• Test results for any Customer-led testing supported by Informatica

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Engagement Details
Catalog Type

PSU Catalog

Units Required

16

Products

Cloud Data Marketplace

Engagement Type

Professional Services Units

Adoption Stage

Implement

Use Cases & Tags

All Use Cases

Engagement ID

PSU-CDMP-016

Units Range

1-25 units

Release Date

March 2026

Offering Type

A la carte

Additional Information

Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.

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