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CDGC Testing Support
Provide support and coverage during the various stages of testing as detailed in this catalog item.
Support triage activities, troubleshooting, and issue resolution.
Provide remediation efforts (e.g. implementation bug fixes) on configuration performed previously by Informatica for the provisioned Cloud Data Governance and Catalog (CDGC) solution associated with this catalog item.
Any fixes during the testing period that require product enhancements shall be managed between Customer and Informatica’s Global Customer Support team. Informatica Professional Services personnel can provide Customer with general guidance on the customer support ticket creation process, but the resolution shall be tracked by the Customer.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of two (2) consecutive weeks. Additional Professional Services Units will be required for services beyond two (2) weeks.
• Scanner resources execution completed
• Technical execution process flow defined and documented to implement the CDGC solution according to Customer’s technical and business requirements
• Bulk metadata uploaded
• Testing support provided for a period of up to two (2) consecutive weeks
• Issue triage and remediation
• Issue and resolution tracker
PSU Catalog
12
Cloud Data Governance and Catalog
Professional Services Units
Implement
Application Modernization
Business Process Automation
Cloud Modernization
Regulatory Compliance & ESG
Supply Chain Optimization
PSU-CDGC-022
1-25 units
March 2025
A la carte
CDGC Rapid
ESG Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.