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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
CDGC Knowledge Transfer & End User Documentation
Knowledge transfer and a demonstration of the subscribed Cloud Data Governance and Catalog (CDGC) solution to Customer’s end users.
• This catalog item requires Customer to engage Informatica to provide the full Cloud Data Governance and Catalog technical solution from initial design through proof of first value
• Scanner resources execution completed
• Technical execution process flow defined and documented to build the solution according to Customer’s technical and business requirements
• Bulk metadata uploaded
• Customer to provide list of its business and technical subject matter experts, program/technical leads, and executive stakeholders to participate in the sessions and solution demonstration to provide review and feedback
• Customer end users enabled on the subscribed CDGC solution
• Up to two (2) one-hour sessions held to provide final knowledge transfer on the implemented software/cloud service solution to business and technical end users
• Execution details and corresponding product documentation references
• Demonstration presentation slides
PSU Catalog
5
Cloud Data Governance and Catalog
Professional Services Units
Implement
Value
Application Modernization
Cloud Modernization
Regulatory Compliance & ESG
PSU-CDGC-007
1-25 units
September 2024
CDGC MVP
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.