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CDGC Go-live & Post Go-live Support
Provide technical support and coverage prior to and for a limited time following go-live.
Key activities include:
(i) preparing a go-live checklist (e.g. business content, scanner content, user roles, user groups, data quality rules and profiles)
(ii) performing go-live activities (e.g. onboard users, set up baseline configuration, set up scanners and business content, migrate data quality rules and profiles)
(iii) Validate production deployment (e.g. validate baseline configuration in the production environment, validate business and technical content, validate use access and roles, profiles)
Provide remediation efforts (e.g. implementation bug fixes) on configuration performed previously by Informatica for the Cloud Data Governance and Catalog (CDGC) solution associated with this catalog item.
Any fixes during the go-live support period that require product enhancements shall be managed between Customer and Informatica’s Global Customer Support team. Informatica Professional Services personnel can provide Customer with general guidance on the customer support ticket creation process, but the resolution shall be tracked by the Customer.
Note: Unless otherwise mutually agreed, professional services for this offering are provided for a maximum of two (2) consecutive weeks.
• Production environment is set up based on the design agreed upon by Informatica and the Customer
• Scanner resources execution completed in production environment
• Bulk metadata uploaded in production environment
• Cloud Data Quality rules and scores are integrated with CDGC in production environment
• Stable production environment that is ready for end user usage
• Go-live checklist
PSU Catalog
6
Cloud Data Governance and Catalog
Professional Services Units
Implement
Value
Application Modernization
Business Process Automation
Cloud Modernization
Regulatory Compliance & ESG
Supply Chain Optimization
PSU-CDGC-025
1-25 units
March 2025
A la carte
CDGC Rapid
Additional Information
Professional Services Units can be converted into Training Units upon written request submitted to the Customer’s assigned Informatica Delivery Manager. The conversion ratio is one (1) Professional Services Unit to ten (10) Training Units. The converted Training Units can be used for any training currently offered in the Informatica University catalog other than training subscriptions. View available learning paths or log in to browse the full Informatica University catalog at https://now.informatica.com/All-Training-Paths.html. Educational Services are governed by the description and terms at https://now.informatica.com/Informatica-University-Terms.html.