-
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
-
A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
-
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
-
Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
-
Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
Planning for MDM SaaS roles & responsibilities
Provides an overview of the various roles & responsibilities in a typical MDM SaaS implementation.
- Customer has license for MDM SaaS
- Customer product management team is involved
- Customer has the implementation technical team engaged for scoping and planning
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
- Understand the different journeys carried by the different personas who will drive the project forward and help in planning, and decision-making.
- Understand how each role contributes to overall project journey and takes active part in the success of the implementation.
As a new MDM SaaS engagement customers will have details on activities to plan for and help in creating a solid plan for better success and adoption with the business without missing critical activities.
- Guidance on tasks and approaches while implementing an MDM SaaS engagement.
- Overview of tasks and activities involved in MDM SaaS engagement.
- Explain the individual responsibilities of the different personas
- Best Practices shared.
- Reference to product docs & digital contents
- Expert guidance session
- Project Management team.
- Implementation team.
Connect with Architect
Cloud Master Data Management
MDM SaaS
Solution Advisory
Plan
Adoption
MDM SaaS Implementation Planning
MDM-035
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.