• Success
    Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMs
    Success
    Accelerate your Purchase to Value engaging with Informatica Architects for Customer Success
    All your Engagements at one place
  • Communities
    A collaborative platform to connect and grow with like-minded Informaticans across the globe
    Communities
    Connect and collaborate with Informatica experts and champions
    Have a question? Start a Discussion and get immediate answers you are looking for
    Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
  • Knowledge Center
    Troubleshooting documents, product guides, how to videos, best practices, and more
    Knowledge Center
    One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
    Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
    Information library of the latest product documents
    Best practices and use cases from the Implementation team
  • Learn
    Rich resources to help you leverage full capabilities of our products
    Learn
    Role-based training programs for the best ROI
    Get certified on Informatica products. Free, Foundation, or Professional
    Free and unlimited modules based on your expertise level and journey
    Self-guided, intuitive experience platform for outcome-focused product capabilities and use cases
  • Resources
    Library of content to help you leverage the best of Informatica products
    Resources
    Most popular webinars on product architecture, best practices, and more
    Product Availability Matrix statements of Informatica products
    Monthly support newsletter
    Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
    End of Life statements of Informatica products

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Disclaimer

  • Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.  
  • All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.​
  • Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.​
  • Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
  • Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
  • Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement. 

Success

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