Overview
This engagement focuses on implementation and the best practices on the environment setup.
Pre-Requisites
- The customer has the org setup completed
- Customer design is completed, and it needs to be reviewed, or the customer has initial development completed and is facing issues during the testing phase
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
Self-Service Resources
Goals
- Understand customer’s use of the MDM SaaS instance:
- The right assets are used for the right usage.
- If there are asset usage that needs to be changed for better performance.
- Resolve any challenges faced by the customer in using the asset.
Outcome
Sharing best practices for better use of the IDMC platform.
- The customer is to provide an overview of the environment and the planned or completed tasks.
- Customer Success Architects review session based on the questionnaire finding and the previous session's output.
- Best practice/suggestion on environment setup.
Required Roles/Personas
- Architects
- Developers
Actions
Add to Favorites
Engagement Details
Engagement Category
Cloud Master Data Management
Products
Cloud Application Integration
Cloud Data Integration
MDM SaaS
Engagement Type
Health Check
Adoption Stage
Implement
Value
Focus Area
Adoption
Use Cases & Tags
MDM SaaS Golden Record Creation
Engagement ID
MDM-029
Disclaimer
- Catalog offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in this Catalog are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.