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Overview

The JIRA Connector facilitates seamless integration with JIRA for reading and writing data across various applications, including Salesforce, flat files, and databases. It also supports reading data from other sources to be written into JIRA. Key features include:

  • Creating custom fields in JIRA and accessing custom attributes within objects.
  • Reading and writing JIRA issues with filtering capabilities across all fields supported by the JIRA REST API.
  • Supporting advanced functionalities such as transformations and operators (e.g., the "Contains" operator).
  • Enabling advanced mapping mode to handle complex operations.
Pre-Requisites
  • JIRA API credentials are available.
  • Network access permissions are properly configured, ensuring the Jira endpoint is accessible (especially important for on-premises setups to avoid firewall restrictions).
  • Confirm that the API endpoint supports the required operations for accessing Jira data.
Self-Service Resources
Introduction to JIRA Connector
ERROR: "The test connection for JIRA Cloud failed. Failed with error code: 401." when using JIRA Cloud Connector to run a mapping with basic authentication and password
How to read data from all the projects of the JIRA Endpoint by single pipeline of the mapping in IDMC?
Does Jira Connector eliminate the Duplicate Data Before making API Call for PUT | POST operations in CDI?
How are datetime fields considered when using JIRA connector in Informatica Cloud?
ERROR: "Connection Refused" when test connection fails in JIRA connector on CDI
ERROR: "java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Double" in CDI
ERROR: "{"components":"Component/s is required."}" while few fields are not visible in the Source/Target transformation in JIRA connector in CDI
JIRA Connector in CDI
Goals
  • Establish a connection to the Jira endpoint in Informatica Intelligent Data Management Cloud (IDMC).
  • Guidance for using both Jira Connector and Jira Cloud Connector.  
Outcome
  • Effectively connect to and configure the Jira endpoint in IDMC
Required Roles/Personas
Required Roles/Personas
  • Architect/Administrator 
  • Developer 
Actions
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Engagement Details
Catalog Type

Ask An Expert

Engagement Category

Feature Clarity

Products

Cloud Data Integration

Engagement Type

Ask An Expert

Adoption Stage

Configure

Implement

Focus Area

Adoption - Technical

Functional

Engagement ID

AAE-CDI-029

Disclaimer

  • All the topics covered in the Success Accelerators/Ask An Expert sessions are intended for guidance and advisory only. This is implicit and it will not be called out under the scope of each engagement.
  • Customers need to include their relevant technical/business team members highlighted in each engagement topic to derive the best out of each engagement.
  • Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
  • Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.

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