Overview

Axon provides the integration with ServiceNow to offer more flexibility with Change request management. The integration handles the CR related to facets objects in Axon and external ticket related to orders in Marketplace that helps in tracking the approval decision. This integration caters to users who prefer ServiceNow for CR management or organizations seeking a centralized platform for CRs, potentially improving collaboration and overall visibility.

Pre-Requisites
Self-Service Resources
Goals
  • Understand the importance of Axon-ServiceNow integration in managing change request functionality. 
  • Explore the features of Informatica Axon-ServiceNow for effective data governance.  
  • Learn how to enable ServiceNow and implement the same in Axon.  
  • Gain insights into Axon's Data Governance and Marketplace product features and functionalities.  
Outcome
  • Understand overall process involved in implementing Informatica Data Quality to improve data accuracy and reliability. 
Required Roles/Personas
Required Roles/Personas
  • Administrator 
  • Developer 
Actions
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Engagement Details
Catalog Type

Ask An Expert

Engagement Category

Feature Clarity

Products

Axon Data Governance

Engagement Type

Ask An Expert

Adoption Stage

Configure

Implement

Focus Area

Adoption - Technical

Functional

Engagement ID

AAE-Axon-013

Disclaimer

  • All the topics covered in the Success Accelerators/Ask An Expert sessions are intended for guidance and advisory only. This is implicit and it will not be called out under the scope of each engagement.
  • Customers need to include their relevant technical/business team members highlighted in each engagement topic to derive the best out of each engagement.
  • Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
  • Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.

Success

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