Overview
Axon provides the integration with ServiceNow to offer more flexibility with Change request management. The integration handles the CR related to facets objects in Axon and external ticket related to orders in Marketplace that helps in tracking the approval decision. This integration caters to users who prefer ServiceNow for CR management or organizations seeking a centralized platform for CRs, potentially improving collaboration and overall visibility.
Pre-Requisites
- Familiarity with the Axon and Data Marketplace functionalities and a basic understanding of tickets in ServiceNow.
Self-Service Resources
Goals
- Understand the importance of Axon-ServiceNow integration in managing change request functionality.
- Explore the features of Informatica Axon-ServiceNow for effective data governance.
- Learn how to enable ServiceNow and implement the same in Axon.
- Gain insights into Axon's Data Governance and Marketplace product features and functionalities.
Outcome
- Understand overall process involved in implementing Informatica Data Quality to improve data accuracy and reliability.
- Administrator
- Developer
Actions
Add to Favorites
Engagement Details
Catalog Type
Ask An Expert
Engagement Category
Feature Clarity
Products
Axon Data Governance
Engagement Type
Ask An Expert
Adoption Stage
Configure
Implement
Focus Area
Adoption - Technical
Functional
Engagement ID
AAE-Axon-013
Disclaimer
- All the topics covered in the Success Accelerators/Ask An Expert sessions are intended for guidance and advisory only. This is implicit and it will not be called out under the scope of each engagement.
- Customers need to include their relevant technical/business team members highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.