Overview
Review how Human Tasks can help with human intervention when a decision needs to be made in business processes requiring approvals and exception management.
Pre-Requisites
- Parent Production Organization provisioned, and access verified with at least one customer-side administrator.
- At least one runtime environment is registered.
- General understanding of IDMC Platform and Cloud Application Integration processes.
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
Self-Service Resources
Goals
- Understand the lifecycle of Human Tasks.
- Review actions and roles associated with Human Tasks.
- Understand how Human Tasks are used in a Cloud Application Integration Process.
- Review associated metering and usage.
Outcome
- As an Architect/Developer, learn how Human Tasks can help with engaging a human in a decision-making step in an otherwise automated process flow.
- Discuss how Human Tasks can be integrated into a Cloud Application Integration process.
- Discuss user roles, actions, and status of Human Tasks.
- Explore customer use cases and how they align with Human Tasks features.
- Expert Guidance sessions
Required Roles/Personas
- Enterprise Architect
- Developer
Engagement Details
Catalog Type
Connect with Architect
Engagement Category
Cloud Integration
Products
Cloud Application Integration
Human Tasks
Engagement Type
Solution Advisory
Adoption Stage
Value
Focus Area
Adoption
Engagement ID
CLD-027
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.