-
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsSuccessAccelerate your Purchase to Value engaging with Informatica Architects for Customer SuccessAll your Engagements at one place
-
A collaborative platform to connect and grow with like-minded Informaticans across the globeCommunitiesConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
-
Troubleshooting documents, product guides, how to videos, best practices, and moreKnowledge CenterOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
-
Rich resources to help you leverage full capabilities of our productsLearnRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
-
Library of content to help you leverage the best of Informatica productsResourcesMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica products
Getting Started with MDM SaaS Survivorship and Ranking
Provide an overview of the MDM match and merge process. Discuss how survivorship works in MDM. Overview of the new ranking process available in MDM SaaS.
- Customer has identified match use cases from business teams
- Customer is trained on match rules
This engagement provides advisory services only, offering guidance without direct implementation or technical troubleshooting. For technical issues with product, please reach out to Global Customer Support. For assistance with implementation, you may want to consider Informatica Professional Services.
- Review survivorship rules
- Gain knowledge on MDM SaaS ranking
- Validate with business stakeholders
As a new MDM SaaS engagement, learn to use the survivorship features and ranking process. This will enable best practices in implementation.
- Guidance on ranking examples
- Guidance on industry domain-based rules
- Best practices shared.
- Reference to product documentation and digital contents
- Expert guidance session
- Developer
- Data Steward
Connect with Architect
Cloud Master Data Management
MDM SaaS
Solution Advisory
Design
Adoption
MDM SaaS Ranking
MDM SaaS Survivorship
MDM-010
Disclaimer
- Success Accelerators offers Engagements for Informatica Cloud Services on IDMC platform only.
- All Engagement Topics in the Success Accelerators are intended to be delivered in guidance and advisory mode only. This is implicit and it will not be called out explicitly under each engagement’s scope separately.
- Customers need to include their relevant technical/business team highlighted in each engagement topic to derive the best out of each engagement.
- Customers need to perform any hands-on work by themselves leveraging the guidance from these engagements.
- Customers need to work with Informatica Global Customer Support for any product bugs/issues and troubleshooting.
- Value Accelerator is available only for IDMC Services and this is offered only to eligible customers. Please check with your Customer Success Manager for eligibility before requesting Value Accelerator engagement.