Powering Agentforce: The IDMC Trusted Context Engine

This webinar is designed for business and technical users, as well as MDM SaaS architects, who plan to build AI-enabled data management platforms using MDM SaaS services by leveraging Agentforce. The session showcases the integration of Enterprise Master Entities (Supplier, Customer, Location, Product) between MDM SaaS and Agentforce, enabling your AI agents to move beyond generic responses and drive personalized customer experiences with MDM and Salesforce Agentforce. It covers key topics such as contextualizing AI to empower Agentforce with trusted context, architecting real-time master data pipelines for AI, deploying MDM-powered Agentforce across various verticals, and includes a live demo demonstrating how to orchestrate agents via enterprise MDM. By the end of the webinar, you will gain valuable insights into leveraging the Informatica IDMC platform to effectively manage enterprise master data within Agentforce.