Connecting Master Data to Agentforce

This webinar is intended for business and technical users, including MDM SaaS architects, who plan to build AI-enabled data management platforms using MDM SaaS services with Agentforce. The session showcases a ready-to-use package that streamlines integration between MDM SaaS and Agentforce, enabling your AI agents to move beyond generic responses and deliver personalized customer experiences with MDM and Salesforce Agentforce. It highlights how real-time master data powers intelligent AI agents and includes a demonstration of pre-built recipes for connecting master data. By the end of the webinar, you will gain valuable insights into leveraging the Informatica IDMC platform to effectively manage enterprise master data across Agentforce.
Here is the agenda for this session:
  • Introduction
  • Is your AI guessing? give Agentforce the truth
  • How does real-time master data fuel intelligent AI agents?
  • Driving personalized customer experience with MDM and Salesforce Agentforce
  • Demonstration of pre-built recipes to connect Master Data
  • Q&A
 
Speakers:
  • Aishwarya A, Solutions Architect, CSA
  • Ankita Banerjee, Solutions Architect, CSA
  • Kamal Abrol, Senior Principal Customer Success Architect, CSA

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